Privacy Policy

Effective Date: August 5, 2025

NXTLVL Hockey (“we,” “us,” “our”) is committed to protecting the privacy of all individuals who interact with us, including players, parents/guardians, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, particularly as it relates to youth under the age of 18.

1. Who We Are

NXTLVL Hockey is a youth hockey development program based in Newfoundland, Canada. We offer camps, clinics, and hockey training services to athletes and their families. Our website is located at https://nxtlvlhockey.ca.

2. Personal Information We Collect

We may collect personal information in the following ways:

From Parents/Guardians:

-Name, email address, phone number

-Emergency contact information

-Payment and billing details

From or About Participants (under 18):

-Full name

-Date of birth

-Medical concerns or allergies (where applicable)

-Skill level, performance data, and registration history

-Video or photo content (with consent)

From Website Visitors:

-IP address and browser type (for security and analytics)

-Information provided through contact or registration forms

3. Why We Collect This Information

We collect personal information to:

-Register participants for programs or events

-Communicate with parents or guardians

-Process payments and issue receipts

-Monitor and improve program quality and safety

-Comply with legal or insurance obligations

-Share updates, newsletters, or promotional content (with opt-in consent)

4. Consent and Parental Control

We do not knowingly collect personal information directly from children under the age of 13 without parental or guardian consent. All registration and communication is intended to occur through a parent or guardian.

Parents or guardians may request access to or correction of their child’s information at any time by contacting us.

5. How We Share Information

We do not sell or rent personal information. We may share limited information with:

-Coaches or staff for training and safety purposes

-Payment processors or registration platforms

-Legal authorities or insurers, if required by law

-All third-party providers are contractually obligated to protect the data we share with them and to use it only for the intended purpose.

6. Data Storage and Security

We take appropriate physical, technical, and administrative measures to protect personal information against loss, theft, unauthorized access, or disclosure.

Personal information may be securely stored using cloud-based services located in Canada and the United States. We only work with third-party service providers who are contractually obligated to meet strict privacy and data protection standards.

7. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes described above, or as required by law (e.g., insurance or tax obligations).

8. Access and Correction

You have the right to access, correct, or delete personal information we hold about you or your child, subject to legal limitations. To do so, please contact us using the information below.

9. Cookies and Analytics

Our website may use cookies and basic analytics tools (e.g., Google Analytics) to understand visitor behavior and improve the user experience. You can manage your cookie preferences through your browser settings.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

NXTLVL Hockey
Email: [email protected]
Website: https://nxtlvlhockey.ca